Refund Policy

Meet 360 Platform
Operated by Tech Gaint Solution Private Limited (India) & Tech Gaint Solution LLC (United States)
Effective Date: February 25, 2026

At Meet 360, we want every customer to feel confident when subscribing to our video conferencing service. This Refund Policy explains our clear and fair refund rules in simple language.

1. Our Refund Commitment

We offer a 7-day money-back guarantee on all first-time paid subscriptions (Monthly, Quarterly, or Annual plans).

If you are not completely satisfied with Meet 360 within the first 7 days of your initial purchase, you can request a full refund of the subscription fee you paid.

2. What is Eligible for Refund

• Full refund of the first subscription payment (Monthly, Quarterly, or Annual plan).
• Refund applies only to the initial purchase of a paid plan.
• Refunds are issued to the original payment method used at the time of purchase.

3. What is NOT Refundable

• Renewals: No refunds after the initial 7-day period or on automatic renewal payments.
• Free Plan: No charges are applied, so refunds do not apply.
• Affiliate Commissions & Points: Once commissions are earned or points are converted to cash and paid out, they are non-refundable.
• Usage After 7 Days: If the service is used extensively after the refund window, we may provide only a partial refund or no refund.
• Add-on Services or Upgrades: Additional purchases made after the initial subscription.
• Chargeback Abuse: Initiating a chargeback without contacting us first may result in account suspension.

4. How to Request a Refund

To request a refund:

• Log in to your Meet 360 account.
• Go to the Billing & Subscriptions section.
• Click the Request Refund button (available within 7 days).

Or email us at: support@techgaintsolution.com

Please include:

• Your registered email address
• Reason for refund (optional)
• Order or Transaction ID

Refund requests are reviewed within 48 hours.

5. Refund Processing Time

• Approved refunds are processed within 5–10 business days.
• Depending on your bank or payment provider, the amount may appear in your account within an additional 3–7 days.
• You will receive an email confirmation once the refund is issued.

6. Special Notes for Affiliate Users

• If you joined the Affiliate Program using a paid plan and request a refund within 7 days, your affiliate access will be revoked.
• Commissions already paid out before the refund will not be recovered.
• Points earned before refund approval will be forfeited.

7. Changes to Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a new effective date.

8. Governing Law

This Refund Policy forms part of our Terms and Conditions and follows the same governing laws.

9. Contact Us

For refund-related questions please contact us:

• Email: support@techgaintsolution.com
• Billing Support: billing@techgaintsolution.com

We are committed to providing excellent customer service and resolving refund requests fairly and quickly.